目前最有名的是这两本书, Rex Blacky在这方面真的十分有经验, 他可以写一堆想都想不到的东西, 你不得不佩服他经验真的是很丰富. 我想若是有志成为QA manager的人, 这两本是一定要看的
1. Critical Testing Processes: Plan, Prepare, Perform, Perfect
by Rex Black 
http://www.amazon.com/Critical-Testing-Processes-Prepare-Perform/dp/0201748681/ref=pd_sim_b_2

2. Managing the Testing Process: Practical Tools and Techniques for Managing Hardware and Software Testing
by Rex Black 
http://www.amazon.com/Managing-Testing-Process-Practical-Techniques/dp/0471223980/ref=pd_sim_b_7

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接下来这本是有名的贵, 方法看起是很普通
3. Successful Test Management: An Integral Approach
by Iris Pinkster, Bob van de Burgt, Dennis Janssen, Erik van Veenendaal
http://www.amazon.com/Successful-Test-Management-Integral-Approach/dp/3540228225/ref=sr_1_1?ie=UTF8&s=books&qid=1222224471&sr=1-1

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少数谈管理QA的书, 值得花时间看一下
4. Managing the Test People
by Judy McKay
http://www.amazon.com/Managing-Test-People-Judy-McKay/dp/1933952121/ref=pd_sim_b_18

这本是考试用书
5. Software Testing Practice: Test Management: A Study Guide for the Certified Tester Exam ISTQB Advanced Level
by Andreas Spillner, Tilo Linz, Thomas Rossner, Mario Winter
http://www.amazon.com/Software-Testing-Practice-Management-Certified/dp/193395213X/ref=pd_sim_b_24